Are your sweaters true to size?
Yes, most of our sweaters fit true to size. For oversized or fitted styles, we note any sizing differences in the product description.

How long will it take to receive my order?
Domestic orders usually arrive within 5–7 business days after processing, while international orders may take 10–20 business days depending on customs.

What is your return policy?
Returns are accepted within 15 days of purchase with proof of receipt. Items must be unworn, unwashed, and in their original packaging.

Can I exchange my sweater for a different size or color?
Yes! If the size or color isn’t quite right, you can request an exchange within 15 days of receiving your order.

How should I wash my sweater?
We recommend hand washing or using a gentle cycle in cold water. Lay flat to dry to keep your sweater’s shape and softness.